It's about time
Scheduling made easy
Our SmartStay technology is designed to account for seasonality and local events in each region, and it adapts to owner preferences over time.
Every owner has equitable access to their home throughout the year, with multiple opportunities to book holiday and peak season stays.
See available dates and book stays in real time, from 2 days to 2 years in advance. View and modify booked stays easily.
Time in your home
What you get for your share
|1/8 Share||1/4 Share||1/2 Share|
|Max stay length||14 nights||28 nights||42 nights|
On average, owner enjoy 6-7 stays at their home per year, depending on their personal travel preferences. Ultimately, you decide what dates are most important to you, and your usage may vary from year to year.
As an owner of a 1/8 share, you will have access to 1/8 of the total time available, and you can hold up to 4 stays at a time. Booked stays can be easily modified if your plans change. Once your next stay is within 30 days, it no longer counts toward your bookings, and you can schedule another stay.
Fair booking, year-round
Sun & Ski Guarantee
No need to worry about losing out on the best dates. Our Sun & Ski Guarantee™ ensures all owners have access to their homes during peak seasons, the most desirable and highest-demand times of year. Create lasting memories during the times that matter to you most, year after year.
- Peak season stays count toward your advance stays.
- Owners of 1/8 share have the option to book two separate stays (up to 7 nights) or one continuous stay (up to 14 nights) across two booking windows.
- You can secure a stay when the peak calendar opens up, then add more dates later on. Staggered booking windows ensure every owner can book multiple stays at their leisure without having to plan their trips far in advance.
(Second) home for the holidays
You’re guaranteed the option to book one “special date” at a time per share — these include major federal holidays, like Thanksgiving and Christmas, and local travel-worthy events, customized for each home. Within 30 days of your special date stay, you have the opportunity to book a new special date. Our 24-month calendar prevents any one owner from locking in the same holiday year after year, so you always have an opportunity to get the date that’s most important to you.
- Special dates are included in your advance stays and require a 3-night minimum stay.
- Every owner has an opportunity to book one special date at a time per share.
- If a special date is 30 days away and hasn’t been booked, you are free to book it, even if you have other special dates on the calendar.
SmartStay scheduling basics
Smart, fair and flexible – at your fingertips. See SmartStay in action, in the Pacaso app.
Sometimes, plans change. Here’s what you need to know about changing your stay or booking consecutive stays.
Modifying an existing stay:
If you would like to change the dates of a stay you’ve booked and the dates are available, you can modify your stay in the Pacaso app. If a stay is within 48 hours of arrival, your Pacaso Home Manager can adjust your stay duration.
To ensure ongoing access for all owners, the period between your arrival date and your prior departure must be equal to or greater than the number of nights of your last stay.
Canceling a stay:
We want to maximize the amount of dates available for booking, so last-minute cancellations are discouraged. Up to 31 days prior to arrival, you can cancel your stay without concern.
Cancellations made less than 30 days before your arrival are allowed twice over a 12-month rolling period, with additional late cancellations resulting in penalties. All cancellations trigger a notification to the other owners alerting them to the newly available dates.
Get the owner experience
Book a sample stay, view billing statements and more — just like an owner — using our Ownership Demo in the Pacaso app. Plus, you can browse and save your favorite listings.
Find your Pacaso
Take the next step towards buying a holiday home. We can't wait to help you turn your dream into a reality, and we're here to support you with all you need to make it happen.
More about second home scheduling
How much time can I expect in my home?
On average, owners stay at their homes 6-7 times per year, depending on their personal travel preferences. Ultimately, you decide what dates are most important to you, and your usage may vary from year to year.
How do short-notice stays work?
Starting 30 days before arrival, open nights can be booked on the Pacaso app as short-notice stays. Short-notice stays do not count toward an owner’s advance stays (6 advance stays per share of ownership), but they do contribute to your maximum annual stay nights.
Do owners have a priority rank order for scheduling?
No, owners schedule their stays based on real-time availability; there is no set ranking order to select dates. This gives all owners equal access to dates important to them, regardless of when they purchased their home.
Can I book back-to-back stays?
No. To ensure ongoing access for all owners, the period between your arrival date and your prior departure must be equal to or greater than the number of nights of your last stay.