Terms & Conditions

Owner Experience Terms & Conditions

PACASO EVENT RESERVATION TERMS AND CONDITIONS

By reserving and participating in a Pacaso-facilitated event (the “Experience”), you agree to abide by the following Terms and Conditions:

1. EVENT RESERVATION & PAYMENT

1.1 Reservation Commitment. Your reservation for the Experience is subject to these Terms and Conditions. 

1.2 Payment Authorization. You must maintain an active ACH account on file and authorize Pacaso Inc. (the “Company”) to charge the event fee upon confirmation of your reservation for the Experience. 

1.3 Minimum Threshold and Payment. 

  • Participation in the Experience is contingent upon reaching the required minimum number of participants (“Minimum Threshold”). If the Minimum Threshold is not met within the designated period, the Company may cancel the Experience and notify you via email. No charges will be processed in this case.
  • Once the Minimum Threshold is met, your ACH account will be charged, and all payments will be non-refundable.
  • If a payment fails, an alternative payment method must be provided immediately. Failure to complete payment within 7 days may result in cancellation of your reservation. 

1.4 Transfers. If you can no longer attend, you must notify the Company at least 7 days before the scheduled Experience. If a replacement is found, a transfer may be arranged.  If you are unable to find a transfer, the Company may attempt to transfer the reservation to someone on the waitlist.

2. EVENT LOGISTICS & MODIFICATIONS

2.1 Changes to Event Details. The Company reserves the right to modify the event, including date, time, location, and offerings. Any material changes will be communicated to participants.

2.2 Waitlist. If an event reaches capacity, the Company may maintain a waitlist. If a spot becomes available, you will be notified and must confirm within 2 days. Your ACH account will be charged upon acceptance.

3. THIRD-PARTY PROVIDERS. The Experience may involve third-party service providers (“Independent Providers”). The Company acts solely as a facilitator and is not responsible for the operations, conduct, or terms set by Independent Providers. You must accept any additional terms required by these providers. If an Independent Provider cancels the Experience, the Company will attempt to process a refund.

4. LIABILITY & RISK 

4.1 Assumption of Risk. You acknowledge that the Experience may involve inherent risks, including travel risks and physical activities, and voluntarily assume all risks associated with participation.

4.2 Liability Waiver. To the fullest extent permitted by law, you release and hold harmless the Company, its affiliates, employees, officers, and agents from any claims arising out of or related to the Experience or the conduct of Independent Providers.

4.3 Force Majeure. The Company is not liable for cancellations, rescheduling, or modifications due to circumstances beyond its reasonable control, including natural disasters or provider-related changes. When feasible, the Company will work with participants to find a resolution.

4.4 Minors and Parental Responsibility. Participants must be 18 years or older to accept these Terms and Conditions. If a participant is under 18, their parent or legal guardian must accept these Terms and Conditions on their behalf and assume full responsibility for the minor’s participation, including supervision during the Experience. 

5. PUBLICITY. By participating, you grant the Company the right to capture and use photographs and video recordings of the event for marketing and promotional purposes, including but not limited to use on Pacaso’s website, social media, and other promotional materials.

6. GOVERNING LAW & DISPUTE RESOLUTION

6.1 Governing Law. These Terms and Conditions shall be governed by the laws of the State of Delaware.

6.2 Arbitration. Any disputes shall be resolved through binding arbitration under the American Arbitration Association (AAA) rules in Delaware. The prevailing party may recover reasonable attorneys’ fees and costs. 

7. ENTIRE AGREEMENT. These Terms and Conditions constitute the entire agreement between you and the Company regarding the Experience and supersede all prior communications. By proceeding with your reservation and attending the Experience, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.