Pacaso Ambassador Program FAQ

Frequently asked questions

• How do I sign up for the Pacaso Ambassador Program?

  To get started, attend our 10-minute training webinar and you'll be ready to refer! Upon submission of your first referral, we'll send you an agreement via DocuSign to review and sign.

• How does Pacaso track my referral?

  Once you complete the form above, your referral will automatically populate into Salesforce as a buyer lead. Sales will immediately contact the lead to explain our model and encourage them to tour. As the buyer moves through the sales process, Sales will indicate whether the referral completes a tour and/or closes on a share. Marketing will report monthly on referrals submitted (as well as their statuses) tied to each Crew member to determine monthly incentive payouts.

• How will I receive payment?

  You will be paid monthly via your regular paycheck. Please note that your award is pre-tax.

• How soon will I receive my commission after a completed tour or sale?

  Commission is awarded mid-month. You'll be notified via Slack the first week of every month if you have had any referrals tour or close.

• If I'm an agent, can I participate in this program?

   If you're an agent with an interested buyer, you earn a 3% referral commission, plus equity in Pacaso when you help your clients co-own a luxury second home in destinations all over the world — and an additional 1% on the resale. Access your dashboard here to refer a buyer and learn more at pacaso.com/agents.

• I’ve referred Pacaso in the past. Is this program retroactive?

  The program is not retroactive and will only apply to new leads.

• Is there a cap on the commission I can earn?

  There is no cap on potential earnings. However, you will receive commission for one completed tour per buyer. You will not get paid for multiple tours taken by the same buyer.

• Will I earn more commission if a buyer purchases more than one ownership share?

  No, the $2,500 is issued per buyer, whether they purchase ⅛, ¼ or ½ ownership.

• Will I earn more commission if a buyer purchases more ownership in the future?

  Commission is awarded only for the first Pacaso share sold.

• What markets are you in?

  Pacaso operates in 40 top second home markets across the U.S and Europe. You can view our current listings here: https://www.pacaso.com/listings

• How do I track my commission bonuses?

  Ambassadors will receive a monthly email recapping the status of their to-date referrals.

• Can I refer others to the Pacaso Ambassador Program?

  Yes! If you know someone who might be a great Pacaso Ambassador, please email us at sales@pacaso.com.

• How long is a referral considered valid? For example, what if I refer someone today but they do not purchase it until years after my referral?

  Your referral is valid indefinitely, subject to the conditions of the Ambassador agreement.

• How often are webinars held?

  Pre-recorded webinars can be accessed at any time by clicking here.

• Who should I contact if I have a question related to Pacaso that was not covered in the training?

  If you have questions that were not covered in the training, please contact Molly Sloane at msloan@pacaso.com.