What does a property manager do? Responsibilities, costs & benefits explained

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Pacaso’s Editorial Team
January 5, 2026
A Pacaso home managers on a ladder fixing a thermometer in a Pacaso home.
Key takeaways
Property managers handle the daily operations that keep a property running smoothly — from maintenance and vendor coordination to financial management and guest or tenant communication. This guide explains what property managers do, how much they charge, and the different types of management services available, especially for vacation homes and second-home owners.
What is a property manager?
A property manager is a professional hired to oversee the day-to-day operations of a property on behalf of the owner, ensuring the property remains safe, compliant and well-maintained.
Property managers play a crucial role in reducing the burden of daily operations, especially for remote owners or those managing multiple properties. Whether a home is used as a long-term rental, short-term rental or a personal vacation retreat, a skilled property manager keeps everything on track — from preventive maintenance and vendor scheduling to financial reporting and tenant or guest communication.
For second-home owners, this type of support can be essential. That’s why Pacaso includes fully managed ownership with every home, providing professional property management so co-owners can enjoy their time without the typical responsibilities of maintaining a second property.
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What does a property manager do?

Property managers support owners by overseeing the operational, financial and physical upkeep of a property. Their responsibilities can vary widely depending on the type of home and the owner’s goals, but most property managers handle the essential day-to-day tasks that keep a property running smoothly.

What are property manager duties and responsibilities?

While every property has unique needs, most property managers provide a core set of services designed to maintain the home, support tenants or guests (if applicable), and protect the owner’s investment. Common property manager duties and responsibilities include:
  • Property oversight & inspections: Routine walk-throughs to assess the home’s condition, identify issues early and ensure everything remains in good working order.
  • Maintenance & repairs: Coordinating repairs, managing preventive maintenance, handling move-in/move-out tasks and responding to maintenance requests efficiently.
  • Vendor coordination & scheduling: Hiring, supervising and paying trusted vendors — such as cleaners, landscapers, handy people, HVAC technicians or specialty contractors.
  • Guest or tenant communication (if applicable): Screening tenants, managing leases and security deposits, handling guest inquiries, resolving issues and serving as the main point of contact.
  • Financial management & reporting: Collecting rent or revenue, tracking expenses, maintaining budgets and managing all financial documentation related to operations or maintenance.
  • Compliance & insurance support: Ensuring the home meets local safety codes, staying current on required inspections and assisting with documentation for insurance or regulatory needs.
  • Security & emergency response: Monitoring security systems, preparing the property for weather events and responding to urgent issues to protect the home and its occupants.

What kinds of property managers are there?

Property managers can specialize in different types of homes and ownership structures. Start by considering your goals and how much support you want for your property.
  • Long-term rental property managers: Focus on tenant relations, leasing, rent collection and property upkeep for homes or buildings rented for 6–12+ months at a time.
  • Short-term rental / vacation rental managers: Handle frequent guest turnover, cleaning, bookings, pricing, reviews and hospitality-style support for homes listed on platforms like Airbnb or Vrbo.
  • HOA or community property managers: Oversee shared spaces, enforce community rules, manage dues, coordinate repairs and support the board of an HOA or condo association.
  • Luxury property managers: Provide high-touch service for premium homes, including concierge support, detailed maintenance oversight, vendor management and elevated hospitality standards.
  • Second-home / absentee-owner specialists: Focus on homes that are owner-used, not tenant-occupied — handling inspections, maintenance, stocking, repairs, vendor management and home readiness between visits.

How much do property managers charge?

Aside from wondering “what does a property manager do,” many homeowners question the cost. Property management fees vary widely depending on the type of home, the services included and the level of involvement required. While every management company structures pricing differently, most owners can expect to pay either a percentage of revenue (common for rentals) or a flat monthly fee (common for second homes and non-rental properties).

Common fee structures

  • Percentage-based fees: Often used for long-term or short-term rentals, these fees typically range from 8–12% of monthly rent for long-term properties and 20–40% of booking revenue for short-term or vacation rentals. Higher-touch services, such as frequent guest turnover or premium hospitality, generally sit at the upper end of the range.
  • Flat monthly fees: Some managers charge a fixed fee that covers core services like inspections, vendor coordination and basic maintenance oversight. This model is more common for second homes that aren’t rented out.
  • Guaranteed or hybrid income models: Some property managers offer a guaranteed monthly payment or a hybrid arrangement that combines a base payment with a share of rental revenue. This provides predictable income while still allowing owners to benefit from strong rental performance, making it a popular option for vacation homes and second properties.
Owners should also beware of any hidden or additional property management fees like account set up, maintenance, and inspection.
A couple sits on the edge of a backyard pool laughing with drinks in hand.

What is vacation home management?

Vacation home management refers to the professional oversight of all aspects of a vacation property, from maintenance and housekeeping to guest or tenant coordination and financial tracking. Managers ensure the home is safe, clean, and ready for occupancy at all times, helping absentee or remote owners maintain peace of mind. Owning a vacation home comes with unique responsibilities and challenges. Vacation home management ensures your property is maintained, secure, and ready for use — whether it’s for your family’s stay or short-term rental guests. Proper management can protect your investment, reduce stress, and maximize enjoyment of your home.

What are vacation home management companies?

Vacation home management companies are experts in overseeing all aspects of a second home, providing owners with peace of mind and a worry-free ownership experience. While exact responsibilities will vary depending on specialty like mountain property management, beachfront property management, and luxury property management, their services typically cover:
  • Regular property inspections to catch issues early
  • Vendor coordination and repairs to maintain the home in top condition
  • Housekeeping and restocking for both personal use and rentals
  • Booking and guest communication if the home is rented out
  • Financial reporting and budgeting to track expenses and revenue
Choosing the right company depends on your property type, usage, and how hands-on you want to be. Professional vacation home management helps owners protect their investment, save time, and enjoy their home without the day-to-day responsibilities.
person working on sink maintenance

What should be included in a vacation home maintenance checklist?

With or without a property manager, a consistent maintenance plan is key to keeping a vacation home safe, functional, and valuable. A structured checklist helps ensure nothing is overlooked and the property is ready whenever needed. Key areas include:
  • Seasonal inspections: HVAC, plumbing, roofing, exterior condition
  • Routine cleaning & upkeep: Landscaping, pool, appliances, interior spaces
  • Safety checks: Smoke detectors, security systems, fire extinguishers
  • Stocking & supplies: Linens, toiletries, kitchen essentials
  • Documentation: Maintenance logs, service records, insurance paperwork
Following a vacation home maintenance checklist reduces emergencies, protects your investment, and simplifies property management for absentee owners. 

Niche types of property management

What does a property manager do for a home with special or seasonal needs? Some properties require specialized management due to their location, climate, or level of luxury. Finding property managers who specialize in a certain type of property will help ensure your home is well cared for.  

What is different about mountain property management?

Mountain properties present unique challenges that require specialized knowledge. Snow, freezing temperatures, wildfire risk, and steep terrain all affect maintenance needs, from roof inspections to slope safety.Professional mountain property management companies have experience handling seasonal weather, local regulations, and vendor coordination in remote areas. They ensure the home remains safe, accessible, and ready for use year-round, protecting both the property and the owner’s investment.

What is different about beachfront property management?

Beachfront homes face unique environmental and operational challenges. Salt air can accelerate corrosion, while high humidity increases the risk of mold. Homes in hurricane-prone areas require storm preparation and emergency planning.Beachfront property management specialists focus on preventive maintenance, including structural upkeep, weatherproofing, and managing guest turnover for vacation rentals. Their expertise ensures the property stays in excellent condition, protects your investment, and provides a worry-free experience for absentee owners.

What goes into luxury property management?

Luxury properties demand higher-touch, concierge-level service. This includes detailed maintenance oversight, vendor management, project coordination, and personalized care for high-end finishes and home systems.Luxury property management also handles sophisticated technology, security systems, and hospitality-style services to deliver an effortless ownership experience. By combining operational expertise with elevated service standards, they ensure the property remains in pristine condition and fully ready for owner or guest use.

What are the benefits of using a property manager?

Hiring a professional property manager offers numerous advantages for second-home owners, investors, and vacation rental hosts. The right manager ensures your property is well-maintained, your guests or tenants are supported, and your investment is protected. Key benefits of using a property manager include:
  • Time savings: Owners can focus on enjoying their home rather than handling day-to-day tasks, from maintenance to guest communication.
  • Peace of mind: Professional oversight reduces worry about unexpected issues, emergency repairs, or compliance requirements.
  • Higher property value through proper maintenance: Regular upkeep, preventive maintenance, and timely repairs help protect and even increase the value of the home.
  • Reduced emergency risks: Experienced managers anticipate potential problems, mitigate risks, and respond quickly when issues arise.
  • Local vendor relationships: Property managers have established relationships with trusted vendors, ensuring quality work and competitive pricing.
  • Consistency in home quality: Whether the home is used seasonally or rented to guests, a property manager ensures it is consistently clean, functional, and well-prepared.
  • Essential for remote/second-home owners: For absentee owners, professional management is crucial to maintaining the home without being on-site.
A car with its rear door open as a family unloads its contents, while the younger son runs toward the two grandparents who have just stepped outside the front door of a luxury home.

How is Pacaso’s property management unique?

A smarter way to manage a second home

For many second-home owners, answering “what does a property manager do” is the first step toward choosing the right level of support. At a basic level, property managers help owners protect and maintain their home, coordinate vendors, prevent emergencies, and handle the day-to-day tasks that keep the property running smoothly.Pacaso takes these responsibilities further through a fully managed co-ownership model that removes the stress and complexity of maintaining a second home. Every Pacaso home includes:
  • Full-service property care and maintenance
  • Local home managers for hands-on support
  • Cleaning, repairs, restocking and vendor scheduling
  • Simplified financial and LLC management
  • Smart scheduling for equitable owner use
  • Turnkey readiness for every stay
With Pacaso, you get all the benefits of owning a second home, but without the burden of managing it yourself or vetting and hiring a property management company. Every detail is covered, so every visit feels like a true getaway.Explore Pacaso’s homes and discover how fully managed co-ownership elevates the second-home experience.

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What does a property manager do FAQs

  • What are the main responsibilities of a property manager?

  • What tasks are included in property management services?

  • Does a property manager handle maintenance and repairs?

  • What does a property manager typically charge?

  • How do I know if I need a property manager?

  • What does a property manager do on a daily or weekly basis?

  • What does a property manager not do?

  • How do I choose the right property manager?

  • Are property managers licensed or regulated?

  • What makes Pacaso’s property management unique?

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