Scheduling FAQs

Get answers to common questions about scheduling time at your Pacaso.

SmartStay scheduling

Our technology makes booking time in your home fair and simple, throughout the year.

Get your questions answered

  • How much time will I have in my property each year?

  • How do short-notice stays work?

  • How does the scheduling app work?

  • Do owners have a priority rank order for scheduling?

  • How many advance stays can I schedule?

  • How long are owner stays?

  • Can I book back-to-back stays?

  • Can I swap stays with other owners?

  • What is a special date?

  • How many special dates can an owner hold?

  • What if I don’t get the special date I want?

  • How far ahead can I book a stay?

  • What if I need to cancel a stay that I've booked?

  • Are all stay requests accepted? How am I notified of the status of my request?

  • What time is arrival and departure for owners?

  • What is the role of the Home Manager?

Buyer webinars

Pacaso 101

Pacaso employees hosting a webinar

Have questions about co-ownership? Connect directly with our Crew both live and on demand to learn the basics of the Pacaso model and how ownership can enrich your life.

More about second home scheduling

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Take the next step in buying a holiday home. We'd love to help you turn your dream into a reality, and we're here to support you with all the information you need to make it happen.