Stress-free scheduling: easy, equitable, flexible

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Ashley Rappa

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Your holiday home should be easy to enjoy, and that starts with scheduling. Pacaso’s innovative app, powered by our SmartStay technology, is a stress-free scheduling system that makes it quick and easy to plan time to enjoy your property.Imagine waking up on a Wednesday and booking your special retreat for the weekend in real time. Or the peace of mind that comes with securing a special getaway well in advance. Pacaso makes it easy to enjoy the time you want, when you want it. Flexibility is core to a great owner experience, says Pacaso CEO Austin Allison.

“The reality is that people don’t plan every week of their year in advance. Pacaso co-ownership strikes this nice balance of having flexibility while also giving people the certainty to secure dates that are important to them. That’s what Pacaso offers because we want to be reflective of how people actually live and travel.”

SmartStay has its name for a reason — the custom platform is powered by the Pacaso app and doesn’t rely on draft booking or a ranking order to determine dates. Instead, using algorithms and systems to ensure equity, owners can see availability and secure their stay instantly. Plus, the more you use the system, the more its predictive preference technology will be able to suggest the dates you prefer. As a Pacaso co-owner, you have access to up to 44 stay nights per ⅛ share within any 365-day window. Stays can be from 2 to 14 nights in duration, or even longer if you own more than one share. In order to ensure equal access for all co-owners, back-to-back stays are not permitted.Owners of a single ⅛ share can hold six general stays, including a “special date," and can enjoy unlimited short-notice stays throughout the year. General stays are booked 8 days to 24 months in advance. Short-notice stays are booked 2 to 7 days in advance of arrival. Special dates may include school holidays and bank holidays like Easter and Christmas, as well as popular local events (e.g., Holy Week might be a special date for owners of Andalusian Pacaso homes). Owners may hold up to one special date stay per share, and you can lock in your stay up to two years in advance. The SmartStay system also accounts for peak seasons across the year, giving all owners an opportunity to book at least two peak season stays. This ensures that popular stay times are not fully booked by just one or two owners.Pacaso second homes are never available for rent, and are to be used by owners and owner guests only (and up to two dogs). Of course, we know that one of the big benefits of having a holiday home is sharing it with friends and family even when you’re not there, so owners are welcome to gift some of their stay nights to their registered guests. If you ever need scheduling assistance, your dedicated home manager is available to answer questions or help with any scheduling needs. Want to learn more? Check out our scheduling overview or browse our FAQs.

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